Yellow is an African company that provides digital financial services and access to essential products, especially through a network of local agents. In Rwanda, Yellow has operated with a model where field representatives/agents help customers access products and services.
Some key things about Yellow Africa Rwanda:
Field Representatives (YRR / Retail Sales Representatives): Independent sales agents who sell products, support customers, and grow the Yellow network.
Phone financing model: Agents can provide smartphones to customers through a payment plan, often using a device-locking system until payments are completed.
Working capital approach: Agents may receive products or business support to sell and generate income.
Collateral system: Used to reduce risk when providing phones or business resources.
Digital inclusion goal: Helping more people access smartphones and digital services.
Responsibilities
Find and Acquire Customers
Identify potential customers who need smartphones.
Explain Yellow’s phone financing plans.
Register customers and help them get suitable devices.
Sell Smartphones
Promote and sell Yellow phones in your assigned area.
Achieve sales targets by increasing the number of customers.
Customer Support
Guide customers on payment schedules.
Follow up with customers to ensure they make payments on time.
Provide basic support after selling phones.
Manage Stock and Devices
Take responsibility for phones provided by Yellow.
Keep phones safe before they are sold.
Track stock using the Yellow Digital Wallet system.
Use Yellow Digital Wallet
Manage inventory.
Monitor sales and commissions.
Track business growth and earnings.
Market Expansion
Build relationships with customers and communities.
Find new opportunities to increase sales.
Grow your customer portfolio.
Maintain Good Customer Relationships
Be honest and professional with customers.
Ensure customers understand the payment process and terms.
Requirements
Valid National ID
Secondary education or equivalent
Smartphone and digital skills
Good communication and sales skills
Customer service ability
Ability to work in the field independently
Sales/marketing experience is an advantage
Entrepreneurial mindset and commitment to targets
Qualifications
Secondary school certificate (O’Level) or higher
Experience in sales, marketing, or customer service (advantage)
Good communication and negotiation skills
Basic smartphone and digital skills
Ability to work independently and meet targets
Customer relationship management skills
Business/entrepreneurial mindset
Benefits
Earn commissions from successful sales
Opportunity to grow your own business
Access to smartphone sales opportunities
Flexible working schedule
Gain sales and entrepreneurship experience
Build customer and business networks
Training and support from Yellow Africa
Opportunity for income growth based on performance
How to Apply
Interested candidates can contact us on WhatsApp at +250780092252.
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