SALES EXECUTIVE

Company: DP World Logistics Rwanda

Location: Kigali, Rwanda

Department: Sales / Commercial

Employment Type: Full-time

About the Position

DP World Logistics Rwanda is looking for qualified and experienced Sales Executives to support business growth, strengthen customer relationships, and expand the company’s presence in target markets.

The successful candidates will identify new business opportunities, manage existing accounts, promote logistics services, and contribute to achieving commercial and revenue targets.

Key Responsibilities

Sales and Business Development

• Identify and recommend potential business opportunities among existing and prospective customers.
• Understand customer needs and turn them into suitable sales opportunities.
• Develop and implement sales strategies aimed at increasing revenue and achieving commercial objectives.
• Identify new business opportunities through key accounts, industry partnerships, and strategic business relationships.
• Build and maintain strong relationships with important customers and ensure their service expectations are met.
• Conduct sales calls, client meetings, and presentations to promote the company's services.
• Contribute directly to sales growth and achievement of revenue targets.

Marketing and Market Research

• Develop and implement marketing activities that increase brand visibility and generate qualified leads.
• Research market conditions, industry developments, competitor activities, and emerging business opportunities.
• Monitor logistics industry trends and economic developments to identify potential areas for business growth.
• Recommend improvements to existing services or opportunities for introducing new services based on customer and market needs.

Customer and Account Management

• Serve as a key contact for assigned customers and understand their business requirements.
• Maintain strong relationships with existing clients by providing appropriate support, information, and guidance.
• Keep accurate records of customer interactions and activities through the company's CRM system.
• Maintain strong knowledge of the company's products, services, logistics technologies, and industry practices.

Shipment and Export/Import Support

• Follow up with customers regarding export and import requirements.
• Coordinate and monitor matters related to containers, loading plans, and customs clearance.
• Provide export customers with timely updates regarding the progress and status of their shipments.
• Work with relevant internal teams to help ensure customer requirements are handled effectively.

Reporting and Analysis

• Prepare and present regular sales forecasts, budgets, and performance reports to management.
• Analyse customer requirements and market information to support business decisions.
• Use sales and market data to recommend opportunities for improving commercial performance.

Requirements and Qualifications

Candidates should have:

• Experience in Sales, Commercial, or Marketing within a multinational organization.
• Experience in shipping, freight forwarding, ports, or logistics is an added advantage.
• Candidates with previous experience working for shipping lines are particularly encouraged to apply.
• 1–3 years of relevant professional experience is preferred.
• Bachelor’s degree in Business Administration, Marketing, Supply Chain, Logistics, or a related field.
• Strong customer relationship and account management skills.
• Excellent written and verbal communication abilities.
• Strong analytical, decision-making, and problem-solving skills.
• Demonstrated ability to identify new business opportunities and support revenue growth.
• Ability to work effectively in a professional and commercially focused environment.

How to Apply

Interested and qualified candidates should submit the following:

• Updated Curriculum Vitae (CV)
• Academic credentials/certificates
• Application letter addressed to the Head of HR, Comms & Sustainability, DP World Rwanda

Applications should be sent to:

Email: info.dpworldkigali@dpworld.com

Deadline: 17 October 2026

Addressed to:

Juliet NAIGA

Head of HR, Comms & Sustainability

DP World Logistics Limited, Rwanda

Kigali Logistics Platform