Teller

Position: Teller

Organization: RATWA SACCO HUYE

Number of Positions: 2

Reports to: Branch Operations Officer / Outlet Responsible

Application Deadline: 19 October 2026 at 5:00 PM

RATWA SACCO HUYE is inviting qualified and competent candidates to apply for the position of Teller.

Main Responsibilities

Under the supervision of the Branch Operations Officer or Outlet Responsible, the Teller will:

• Complete assigned duties accurately and on time.
• Follow instructions provided by supervisors and management.
• Properly use and take care of all equipment assigned to them.
• Respect working days, schedules, and working hours.
• Maintain confidentiality of customer and institutional information.
• Provide the required identification documents before starting employment.
• Follow the Cooperative's policies, procedures, and professional code of conduct.
• Handle cash services for customers and members, including deposits and withdrawals.
• Process transfers from customer or member accounts, including inter-branch transfers.
• Provide cheque-related services, such as depositing or crediting cheques.
• Process approved loan disbursements.
• Handle currency exchange and coin exchange services where applicable.
• Assist with opening, operating, balancing, and closing the cash till.
• Promote and cross-sell relevant SACCO products and services.
• Welcome and assist members with deposit and withdrawal services.
• Receive and pay customers or members the approved amounts.
• Properly manage and safeguard the assigned cash till and related materials.
• Accurately update and complete members' passbooks/booklets.
• Participate in the daily closing of Cooperative operations, particularly cash and fund reconciliation.
• Submit all documents supporting daily transactions and activities.
• Take responsibility for errors or discrepancies arising from daily operations.
• Perform any other duties assigned by the supervisor or authorized management, provided they comply with applicable laws and regulations.

Qualifications and Requirements

Applicants should have:

• At least an A2 level of secondary education in a relevant field.
• Basic computer knowledge, including Core Banking System (CBS) and Microsoft Office.
• Ability to process financial transactions accurately and responsibly.
• Good mathematical and numerical skills.
• Strong attention to detail.
• A customer-service and satisfaction-oriented approach.

Application Documents

Interested candidates should submit:

• An application letter addressed to the Chairperson of the Board of Directors of RATWA SACCO HUYE.
• An updated CV.
• Copies of academic certificates.
• A copy of National ID.
• Any other documents supporting relevant experience.

How to Apply

Applications must be submitted physically to:

RATWA SACCO HUYE – Head Office

Office of HR, Procurement and Logistics

Deadline: 19 October 2026 at 5:00 PM

Only shortlisted candidates will be contacted for the next stages of the recruitment process.

Issued in Huye, 5 October 2026

DUSENGIMANA Osee

Chairperson of the Board of Directors

RATWA SACCO HUYE